Contributed by Claudette Foxcroft
Other services offered to all plans, except the smallest, include FTP subaccounts, custom DNS records, MySQL databases, and a MySQL User. All web hosting packages include free backup of data files. Tutorial movies, covering basic hosting tasks, are provided for web site owner viewing. A control panel user's guide is also available, offering step-by-step instructions about most hosting functions, from beginner to advanced user levels. A FAQ section lists beginner-level questions.
In addition, a knowledge base, for more advanced topics, is provided that searches over 10,000 documents for answers to questions not covered in the tutorial or FAQ sections of Truepath.com's support page.
Truepath.com doesn't charge a set-up fee for any of its pay packages. The company offers four different web hosting plans, "Basic Host," "Complete Host," "Power User," and "Premiere Pro." Pricing ranges from $4.99 per month for the lowest-priced plan to $24 99 for the highest end hosting package. Domain name registration is offered for $19 99 per year, and additional e-mailboxes are fifty cents apiece.
There are several upgrades customers can purchase for their web sites from Truepath.com, including extra disk space, higher networking traffic, and additional databases. Customers have 10 days to decide if Truepath.com is right for their hosting needs, and if not satisfied, are covered under the company's money-back guarantee.
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