Don't Become a Web Site Hosting Horror Story

Contributed by Carpesomediem

Let Your Web Site Hosting Customer Service Representative Help You

Once upon a time in a land far, far away on the internet, Randy decided he wanted a web site. Randy began to do research and found the best web site hosting service on the internet. He signed up for $49.95 to have them register his domain name - randyrocks.com - along with purchasing a year's worth of service for more than $500. He just told them he needed a web site and let their customer service representatives pick out what would work out right for him.

A few days later, Randy realized that his web site wouldn't upload to the server properly. He contacted customer service, and it took them six weeks to respond. From there, more troubles continued, because he found out that he had to purchase more bandwidth space so that his web page would be able to be accessed more often. He had noticed a few weeks prior to this that his web page would time out often, it wouldn't respond and many of his friends couldn't access it but thought little of it.

Web Site Hosting Steals Your Bank Balance

Now, Randy was in a real pickle! Since nobody was able to visit, he decided he wanted to cancel his web site hosting package and just give up maintaining his web site. "If nobody is seeing it," he thought, "What's the point of dishing out loads of cash to keep it on the 'net? " So, Randy, a few weeks before his year was up, e-mailed customer service to let them know he didn't want to renew the service. Lo and behold, the day after the year was up, the web site hosting company charged his credit card for another year's worth of service as per his sign-up agreement.

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